EDI RPCALL Repair call message
EDI RPCALL Specification
A message sent by a manufacturer or a call centre with information addressed to servicing and repair centers with details of appliances requiring repair or service. The information provided by the manufacturer or a call centre may include, details of the appliance, symptoms and faults, service history and previous repairs, parts already replaced, location where the appliance it is to be found as well as contact details.
Sources
Accredited Standards Committee X12. ASC X12 Standard [Table Data]. Data Interchange Standards Association, Inc., Falls Church, VA. http://www.x12.org