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March 3, 2010

Holt Renfrew has completed a significant update/revision of its Vendor Reference Manual – Some key areas of interest are below:

  • Holt Renfrew’s Label Compliance Program
  • Updates to the Automatic Replenishment
  • Compliance Program
  • Introduction of the Nutrition Label
  • Updates to Appointment Scheduling
  • Updates to Store Addresses, Contact Numbers & Internet Links
  • Updates to the Hanger Program
  • Expanded Care Instructions Section

Pay special attention to the Label Compliance Program as this will impact chargebacks. This new chargeback policy will commence April 4th, 2010.

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