(877) 334-9650
April 23, 2010

Carter Lumber has released an important message to vendors, read about the EDI updates straight from Carter below.

Please be advised that on Tuesday evening SPS Commerce modified the ISA11 value to a “^” character for Carter Lumber. The change was made in an effort to resolve concerns being raised by a number of Carter Lumber vendors who could not utilize the existing value “U” as a repetition separator. This change has been reversed and future transmissions will be sent with the ISA11 value of “U” unless an alternative character is specifically requested.

If you received any transmissions between 3pm CT April 13 and 12pm CT April 14 that you were unable to process due to this change, please contact Customer Operations for assistance in retransmitting.

Please feel free to contact Customer Operations regarding any Carter Lumber EDI program question or concerns you may have. Customer Operations is available Monday – Friday between 7am and 7pm CT at 888-739-3232, or by email at customeroperations@spscommerce.com.