Amazon Merging Chargebacks for Purchase Order Fulfillment

August 1, 2017

Amazon is merging three related chargebacks in order to simplify the compliance structure associated with Amazon’s purchase order fulfillment.

The unified chargeback, called PO On-Time Accuracy, consolidates the following:

  • PO On-Time Non-compliance
  • Excessive Backorder
  • Unfilled by Cancel Date chargebacks

Effective September 1, 2017, all confirmed units are subject to PO On-Time Accuracy.
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JCPenney Inventory System EDI Updates

July 31, 2017

JCPenney has implemented new changes to their Sales and Inventory reporting.

On July 30, 2017 JCPenney installed a new Enterprise Stock Ledger and Perpetual Inventory System. Data from the new Enterprise System will be reflected in the reports on Aug 7, 2017.
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Walmart Compliance Updates – On Time and In Full, or Charged Back

July 17, 2017

Walmart comes down hard on trading partners for early, late and incomplete deliveries.

Brace yourselves, Walmart suppliers – the leash is about to get much shorter.

Scrapping its previous Supply Chain Reliability Program, the retail giant is increasing pressure on trading partners. Walmart’s new “On Time In Full” (OTIF) program, which goes into effect in August, will automatically fine trading partners that fall outside an even tighter threshold for early, late or incomplete deliveries – no excuses.

Under Walmart’s previous rules, suppliers were expected to achieve a 90-percent fill rate and were held to delivery windows of four days for general items and one day for perishables and other fast-turning items. Furthermore, chargeback disputes often resulted in a waived fine.

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JCPenney EDI Updates – Consolidation of the Order Process

July 12, 2017

Enterprise Ordering Consolidation

JCPenney has released new EDI updates and is consolidating the ordering processes for all of their stores and eCommerce channels. The changes are part of a larger initiative designed to provide a suite of tools and processes that support an Omni Channel business. The planned enhancements will drive and require changes in the systems and processes that JCPenney and its suppliers use to partner in support of the business. These changes do not impact Factory Ship Customer Orders. Here are the specific call outs of this EDI update:
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Out of Control Chargebacks

March 9, 2016

Studies indicate that chargebacks can add up to almost 2 percent of revenue. Ask these three questions to learn whether or not chargebacks are out of control in your organization.

Usually retailers have good reasons for implementing chargebacks. Yes, chargebacks can be painful, but the retailer believes that the momentary financial pain will drive suppliers to better comply with policies and eliminate costly inefficiencies in the overall supply chain.

However, when the supplier lacks visibility into the actual reasons for those chargebacks and are unable to fix the systematic problems, they usually resign to the fact that chargebacks are simply a ‘cost of doing business.’
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