Amazon Implements New Non-compliance Chargeback Called No Show
Amazon leads large top retailers in tightening their EDI vendor compliance requirements with several EDI updates and added chargebacks in summer 2017. Amazon just released a unified chargeback earlier in August called “PO On-time Accuracy”, and now another right on its tail. The newest compliance change requires strict adherence to confirmed delivery slots and threatens large penalties and fees for any appointment that is not cancelled or rescheduled in advance, thus explaining the title “No Show”.
Amazon is merging three related chargebacks in order to simplify the compliance structure associated with Amazon’s purchase order fulfillment.
The unified chargeback, called PO On-Time Accuracy, consolidates the following:
- PO On-Time Non-compliance
- Excessive Backorder
- Unfilled by Cancel Date chargebacks
Effective September 1, 2017, all confirmed units are subject to PO On-Time Accuracy.
JCPenney has implemented new changes to their Sales and Inventory reporting.
On July 30, 2017 JCPenney installed a new Enterprise Stock Ledger and Perpetual Inventory System. Data from the new Enterprise System will be reflected in the reports on Aug 7, 2017.
Walmart comes down hard on trading partners for early, late and incomplete deliveries.
Brace yourselves, Walmart suppliers – the leash is about to get much shorter.
Scrapping its previous Supply Chain Reliability Program, the retail giant is increasing pressure on trading partners. Walmart’s new “On Time In Full” (OTIF) program, which goes into effect in August, will automatically fine trading partners that fall outside an even tighter threshold for early, late or incomplete deliveries – no excuses.
Under Walmart’s previous rules, suppliers were expected to achieve a 90-percent fill rate and were held to delivery windows of four days for general items and one day for perishables and other fast-turning items. Furthermore, chargeback disputes often resulted in a waived fine.
Enterprise Ordering Consolidation
JCPenney has released new EDI updates and is consolidating the ordering processes for all of their stores and eCommerce channels. The changes are part of a larger initiative designed to provide a suite of tools and processes that support an Omni Channel business. The planned enhancements will drive and require changes in the systems and processes that JCPenney and its suppliers use to partner in support of the business. These changes do not impact Factory Ship Customer Orders. Here are the specific call outs of this EDI update: