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March 20, 2020

Important Amazon Supplier Update! Amazon is waiving several supplier chargebacks starting March 16, 2020 through May 1, 2020.

Amazon has announced that they are waiving supplier chargebacks for PO On-Time Accuracy and many sub-types. Learn more about this Amazon supplier update each Amazon chargeback that is being waved in this post.

Effective March 16, 2020 until May 1, 2020, Amazon is proactively waiving PO On-time Accuracy chargebacks, sub-types: “Not On Time” and “Late Down Confirmed.”

All purchase orders sent by Amazon during this time are excluded from the PO On-time Accuracy chargeback, sub-types: “Not On Time” and “Late Down Confirmed.”

The “Not Filled by Auto-Cancel Date (after the end of the ship/delivery window)” chargeback sub-type will not be waived, to ensure you accept/reject the quantities that you can fill as soon as possible. Please confirm as much as you can supply on these POs, and ship to Amazon’s fulfillment centers within the assigned window.

From May 1, 2020, all PO On-time Accuracy chargeback sub-types will resume as normal for all new purchase orders.

For more information about this Amazon supplier update and chargebacks, sign into Vendor Central > Support and search for the Help topic: About PO On-Time Accuracy.

If you need an EDI solution to ensure full compliance with Amazon and all your trading partners, 1 EDI Source can help find an EDI solution perfect for your unique business!

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