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August 23, 2019

Amazon New “Frustration-Free Packaging/Ships in Own Container” Chargeback Affecting Vendors

Amazon adds new EDI chargeback for “Frustration-Free Packaging/Ships in Own Container” impacting vendors that goes into effect September 3, 2019. Read all the details straight from Amazon here to avoid pricey fees and penalties.

In an effort to drive sustainability improvements and ensure a great customer experience related to packaging, Amazon is officially launching a new Frustration-Free Packaging/Ships in Own Container chargeback on September 3, 2019. Amazon communicated this chargeback to all impacted vendors in September 2018 to allow time to modify your packaging and certify with Amazon.

Amazon Chargeback Details

This new chargeback requires certification of ASINs as Tier 1 – Frustration-Free Packaging (FFP) or Tier 2 – Ships in Own Container (SIOC) when any one or more of the following is true:

  • The longest side is more than 18″
  • The shortest side is more than 8″
  • The median side is more than 14″
  • The weight is greater than 20 lbs

The charge for ASINs that are not certified by September 3, 2019 is $1.99 per unit received starting September 3, 2019.

For more information about this new EDI chargeback and how to prevent fees, visit the Amazon About Frustration-Free Packaging/Ships in Own Container Chargeback help page.

More Amazon EDI Trading Partner Updates!

Amazon additionally just released an AS2 Security Setting Update requiring vendor connection updates by October 15, 2019, read the details in the post below:

Amazon AS2 Security Settings EDI Compliance Update

Amazon also released an update earlier in August 2019, going into affect September 9, 2019 concerning a Chargeback Rate Increase, read the details in the post below:

Amazon Chargeback Rate Increase – Carton Content Accuracy

If you need an EDI solution to ensure full compliance with Amazon and all your trading partners, 1 EDI Source can help find an EDI solution perfect for your unique business!

Contact Us Today!