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Our Approach

In the world of electronic data interchange, or EDI, getting from point A to point B is typically not a straight line. The EDI landscape is rough terrain with numerous obstacles and curves. You want more than just a way to get EDI done, you want it done right – effective, efficient, with the lowest cost and highest value to your organization, today and over time.

1EDISource can show you the way. You get a team of experts working together with you, understanding your business and your needs, determining the best solution and then implementing it with expert precision.

The Right EDI Solution is a Result of the Right Approach

At 1EDISource, we take a personal approach to your EDI needs, working with you to arrive at exactly the right EDI solution for you and your business. Our 1EDI Inquiry™ customer assessment process is a simple, effective approach to understanding your goals and requirements. We review your needs, requirements, applications and environment, then combine this information with our knowledge and experience with EDI to arrive at your optimal EDI solution.

We also assign you your own EDI Sales Advisor as your primary contact and your guide through this process, answering your questions and providing you with the information you need to make an informed decision. Behind that individual is an entire team of experts – technicians, programmers, consultants and other specialists who know EDI and how to do it right.

Our 1EDI Inquiry™ process is provided at no extra cost to you. It is simply how we do business, to ensure your solution is the right solution.

See a testimonial from a prospective customer.

Informed EDI Decisions

During the 1EDI Inquiry™ process, we work quickly and efficiently to understand what is needed to get to the right solution. We look at different aspects of your EDI and business situation, including:

  • Your business goals and plans – What are your business objectives and where do you plan to go over the next few years? How will your EDI needs likely evolve as a result?
  • Your EDI program – Are you implementing EDI today? How? At what scale – how many trading partners and transactions do you support? What resources do you have, and what do you need to change to do it better?
  • Your operations – How do jobs and data flow through your organization and between you and your trading partners? How can EDI support or improve those processes?
  • Your systems – What is your technical environment and what IT resources do you employ? What business, accounting and other software applications are you utilizing?

By learning and understanding more about your business, we know more about how EDI can best fit with, and ultimately improve, what you are doing today and where you are trying to go. That’s how we can provide the right EDI solution, whether it involves installing our premium EDI software, providing simple but affordable web-based EDI tools, or implementing a complete EDI outsourcing service.

Whatever the approach, the goal is the same – inbound data flowing through your organization, your products, services and data flowing out, accurately and timely. That’s when you have the right solution…and that’s our mission at 1EDISource, every time.

Of course, that’s only the beginning. Every solution includes our world-class service and support. You are assigned your own personal EDI Consultant, your primary contact, dedicated to you and your business over the long haul. Together with the rest of the team, we implement your solution, serve your needs, and seek to provide new opportunities as your business and needs evolve.

To begin a 1EDI Inquiry™ customer assessment for your business, contact 1EDISource today.

“Dealing with almost every major retailer for over 30 years and moving billions of dollars in product, our EDI workflow must be efficient and effective. For more than 10 years 1 EDI Source has made that happen for us with fewer mistakes, fewer penalties and excellent support. I couldn’t be happier.” Anthony Protopsaltis, Director of IT ~ DMC Worldwide, LLC

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