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Sears Holdings Vendor EDI Contacts

Monday, March 30, 2009

Please note that the Sears Holdings EDI Support e-mail addresses are changing. Effective immediately, edihelp@searshc.com and edigroup@searshc.com should no longer be used, so please remove them from your e-mail contacts lists. For the timeliest response to your EDI related inquiries, please send an e-mail to the following areas:

Questions regarding:
- EDI testing - startup@searshc.com
- Receipt of documents (including missing or late 997's)
- edicontractsupport@searshc.com
- EDI 810's and 812's - apgeis@searshc.com
- EDI 820's - a/peft@searshc.com
- Any other EDI production issues
- searsedi@searshc.com

Be sure to including the following information in your email:
- Vendor name
- Order duns #
- Sender/Receiver ID
- ISA control # and date
- Specify if the order is for Sears or Kmart
- Detailed description of the problem
- The error report or message you received, if applicable

If you have questions, send an email to searsedi@searshc.com.

Page Title: EDI Tips & News | 1 EDI Source, Inc. - Sears Holdings Vendor EDI Contacts