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Sears Holding Vendor Toll Free Support

Thursday, June 23, 2011

As part of our on-going effort to provide fast, easy-to-use support to our vendor community, we are introducing a toll free number – 800-931-3141.

This is the 1st step toward our goal of providing Best in Class customer service.

Help is available for the following areas:
- Accounts Payable
- Vendor Policies and Procedures
- Data Catalog

System Access and Help for:
- IMA (* note: IMA help at 847-286-6460 will be discontinued.)
- Workbench
- Sears Business Exchange®
- MySearshc.com

Other issues will be routed to the appropriate area for resolution.

In addition, help is still available via email:
- vendors@searshc.com
- IMAhelp@searshc.com

Your feedback is important to help us improve our service to you. Contact our Help Desk Manager, Autumn Lintz, autumn.lintz@searshc.com, with any comments or questions

Page Title: EDI Tips & News | 1 EDI Source, Inc. - Sears Holding Vendor Toll Free Support