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Lowe's System Outage

Thursday, September 02, 2010

IMPORTANT COMMUNICATION NOTIFICATION OUTAGE - Server Maintenance Aug 28th / 29th, 2010

Attention WebForms Users, Internet EDI Production Partners & Service Providers:

WebForms Users: You will only notice delays in your data posting to the system during the outage mentioned below. The Web Forms system will be available during the outage.

All Others Trading Partners:

Lowe's will be implementing a new release of our EDI-INT communications package for our production system during the next several months. Lowe's will be migrating to Inovis BizManager Version 3.2.2. Please verify that your communication software is compatible with this version of BizManager software for this future implementation. Additional information on the migration will be provided when the migration dates are finalized.

In preparation for the new release, we will be performing maintenance on the servers supporting our communication systems. This maintenance is scheduled for Saturday, August 28th beginning at 10:00 PM EST and should be completed Sunday, August 29th at 9:00AM EST.

Lowe's will temporarily suspend processing of all inbound and outbound EDI transactions over the internet during this maintenance. All real-time and batch transactions from Lowe’s will be accumulated during the down time and transmitted when the connection is reactivated.

Please make certain that you pick up and/or process all transactions before the conversion and have sent back MDN’s as soon as possible. Please monitor all of your outbound transactions sent to Lowe’s after the conversion to make sure that you receive successful MDN’s. After the conversion is complete, Lowe’s will continue to monitor all outbound transactions for receipt of successful MDN’s.

Please contact your Lowe's EDI Coordinator if you have any questions. A contact list for the Lowe’s EDI team is available on the LowesLink® website (www.loweslink.com, EDI Tab / Lowe’s EDI / EDI Quick Reference document).

Thank you for your cooperation.

Lowe’s EDI Department

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