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EDI/HQ Client Spotlight - Garden of Life

Thursday, November 08, 2012

1 EDI Source’s electronic data interchange (EDI) software eliminates manual order entry and provides a seamless integration into Garden of Life’s Oracle Enterprise Resource Planning (ERP) system using E-Business Suite to effectively streamline business functions and resources.

About Garden of Life, LLC
Garden of Life, LLC, is a brand of Atrium Innovations Inc. (TSX: ATB), a globally recognized leader in the innovation, formulation, production and commercialization of science-based and professionally endorsed dietary supplements for the health and nutrition industry. Additional information about Garden of Life is available at www.gardenoflife.com.

Garden of Life’s trading partners, The Vitamin Shoppe and Whole Foods Market, have more than 700 locations collectively. The manual data entry for such a large number of stores proved to be an inefficient and a costly use of valuable company resources. Customer service representatives would have to be pulled away from their daily responsibilities to help with data entry alone sans a streamlined EDI solution. The company lacked an integrated, automated solution that could improve EDI workflow and translation.

As Garden of Life’s transaction volume with its trading partners continued to increase, the need for a robust, “manage by exception” EDI software solution- one that requires minimal human interaction- ranked high in importance. After watchful manual entry and ROI examination, Garden of Life found that 1 EDI Source’s EDI/HQ™ could help meet the company’s goals.

Garden of Life decided to use our EDI/HQ software and map designer due to the “manage by exception” system and ability to successfully integrate into the company’s Oracle ERP using E-Business Suite. The real-time mapping feature allows for application of data transactions on the fly; one does not have to be a programmer to use the map designer. Garden of Life users praised the overall ease of use of EDI/HQ as well as the ability to comfortably learn the map designer with the help of our knowledgeable and responsive staff.

The complete EDI/HQ solution combines EDI translation, data mapping and powerful data management tools to provide enhanced visibility, elimination of manual entry and reduced transaction errors. The EDI/HQ dashboard provides a glance at key data, errors and other critical events for a user-friendly method for system monitoring. 1 EDI Source’s ability to integrate into a variety of ERP, warehouse and back-end systems provides the opportunity for companies like Garden of Life to maximize company resources and time.

Garden of Life is now able to focus on pertinent business tasks beyond manual EDI data entry. By incorporating an automated, integrated EDI solution, the company has been able to improve business efficiency without the worry of monitoring EDI translation errors.

“The greatest impact of EDI/HQ on our company was increased productivity,” said Kyndall O’Neill, senior Oracle support specialist, Garden of Life. “We can manage the software with ease and see all of our accounts and data without the need to call for support.”

Page Title: EDI Tips & News | 1 EDI Source, Inc. - EDI/HQ Client Spotlight - Garden of Life